At Metro Cellular, we stand behind the quality and reliability of our products. Each product is covered by its respective manufacturer's warranty, and any warranty claims should be handled directly with the manufacturer. The warranty period and terms vary by product and manufacturer, so please refer to the product documentation or contact us for more details. For used cell phones, we offer a limited 30-day warranty. If you experience any issues with your used cell phone within the warranty period, please contact us to initiate a warranty claim.
We also understand that sometimes a product may not meet your expectations. That's why we offer a 30-day return policy for most products. If you're not satisfied with your purchase, you can return it to us within 30 days for a refund or exchange. Please note that conditions apply, and the product must be in its original packaging and in new condition to qualify for a return. Shipping charges may apply, and some products may be subject to a restocking fee. For more details on our return policy, please contact us.
We strive to provide our customers with the best possible experience, and we are committed to ensuring that you are satisfied with your purchase. If you have any questions or concerns about warranty or returns, please don't hesitate to contact us. Our customer service team is always available to assist you and provide you with the information you need. Thank you for choosing Metro Cellular for your mobile needs.